Résumés, background info, etc.

This is the info I am sending out – First up is the résumé for rep and account management jobs in the moto world and after will be art/account director and or manager gigs in design/agency. I am taking what I have written out in my own words and having it tweaked for ATS by an LLM.

If you have any suggestions for me, please tell me.

Sales and operations leader with 20+ years of experience in the motorcycle and powersports industry, specializing in dealer support, territory development, operational excellence, and in-field leadership. Proven ability to build and maintain key dealer relationships, support multi-location operations, deliver sales and product training, and represent premium motorcycle brands at dealerships, events, and trade shows nationwide. Highly self-motivated, results-oriented leader accustomed to extensive travel and hands-on field support.

WORK EXPERIENCE

Quaker City Motor Works • Glenside, PA• 01/2005 – Present
Vintage Motorcycle Restoration, Parts Distribution & Racing Operations
Director of Operations
Business development • Territory growth • Operational standards • Training • Field support • Relationship management

• Directed operations for a nationally recognized motorcycle business supporting dealers, collectors, racers, and enthusiasts across the United States and internationally.
• Built, managed, and expanded long-term relationships with key dealers, suppliers, and industry partners, functioning as a trusted field-based partner.
• Supported dealer-style accounts through product education, technical training, merchandising guidance, and post-sale support.
• Led territory-wide business development efforts, identifying new partner opportunities and expanding distribution relationships.
• Represented powersports brands and services at trade shows, rallies, racing events, and dealer-facing industry gatherings.
• Ensured operational excellence across service, parts fulfillment, inventory coordination, and customer experience.
• Coordinated exhibition placements with museums and Concours d’Elegance directors, strengthening brand positioning and industry visibility.
• Built and supported custom race motorcycles competing in multiple series, reinforcing deep product knowledge and credibility with dealers and riders.
• Mentored and trained staff, interns, and apprentices, emphasizing quality standards, accountability, and customer-focused execution.
• Traveled extensively to support partners, events, suppliers, and racing programs throughout the U.S.

rh3toric, inc. • Jenkintown, PA• 10/1999 – Present
Senior Operations & Team Leader | Founder

• Founded and led a design, branding, and technology services organization supporting national clients, managing teams, operations, and performance standards.
• Led and coached in-house and remote teams, establishing workflows that improved productivity, accountability, and delivery timelines.
• Served as senior escalation and operational support leader, resolving complex front-end and back-end issues across multiple systems.
• Built long-term client partnerships, advising stakeholders on operational planning, systems adoption, and performance optimization.
• Built long-term client partnerships, advising stakeholders on operational planning, systems adoption, and performance optimization.
• Delivered in-person and remote training programs focused on product education, systems usage, and operational best practices.
• Implemented CRM and project management tools to improve reporting, follow-up, and operational visibility.
• Managed client portfolios spanning multiple regions, requiring frequent travel and hands-on field engagement.

EDUCATION

Bachelor of Arts (B.A.) in Graphic Design
Penn State University • University Park

CERTIFICATIONS

Foundations of Project Management• 03/2024 – 03/2024
Google/Coursera

VOLUNTEERING & LEADERSHIP

Circle Cycle Racing • 11/2019 – Present
Team Director • Huntingdon Valley, Pennsylvania

• Founded and led a competitive cycling team, managing recruitment, sponsorship outreach, logistics, and event participation.
• Built partner relationships and supported team operations across regional competitions.

Independence Youth Cycling • 07/2017 – 02/2024
Coach, Level 3 • Glenside, Pennsylvania

• Coached youth athletes in regional events, emphasizing development, safety, andperformance.
• Maintained advanced certifications and supported fundraising and sponsorshipinitiatives.

Tools & Technology:
Brand development and management, HubSpot, CRM Platforms, Google Suite, Microsoft Office and Teams, Adobe Creative Suite, Notion, Trello, Project Management, Ecommerce & POS Systems, Inventory & Fullfillment Systems

Industry Affiliations & Interests:

Passionate motorcyclist and vintage motorcycle racer/restorer, Active participant in motorcycle trade shows, rallies, and racing events, Cycling, coaching, and community leadership